Saturday, 19 October 2019

Customer Loyalty Programs at Hotels in Bhopal


The growth in the hospitality industry has been remarkable in the past few years. The industry has been consistently growing by leaps and bounds. The Hotels in Bhopal are receiving guests in heavy number and successfully providing great stay experiences to the guests.
To make the stay better, the hotels are coming up with different kinds of customer reward programs so as to benefit the customers, themselves, and to enhance the guest experience.
If you are still unfazed with the glory of loyalty programs, we have got you covered. Sharing everything that you need to know about the customer loyalty programs at the Hotels in Bhopal. Here we go-

Different systems

The loyalty programs of Luxury hotels in Bhopal are quite different from the programs of a budget hotel. Though the essence remains the same, every hotel crafts its own system so as to reap benefits for itself and provide a better experience to the guests.
There are two basic kinds of systems:
  • Based on points: Under this system, if you spend money on accommodation, you receive loyalty points. For every penny that you spend on the property indulging into their amenities and services, the hotel will provide you loyalty points. After accumulating enough points, you can redeem them and earn various rewards. These points can also be used to jump to an advanced level and enjoy the luxury facilities of the hotel.
  • Based on booking: Under this system, whenever you book a room at any of the hotels of the chain, you get rewarded with loyalty points. Again, these points can be used to avail perks or upgrade to a higher level in the program.
There are many Best Hotels in Bhopal that provide a combination of these two programs and hence, you can reap bigger benefits from the loyalty program. Also, the hotels provide points on directly booking the room with them. So, if you use the third-party websites to book the room, you may not get the reward points you are expecting.

An enhanced guest experience with rewards

The hotels offer various kinds of rewards to the guests in order to provide them with a worthwhile experience at their property. The kinds of rewards vary from hotel to hotel. Here are the rewards that you can expect from your hotel after accumulating reward points:
  • Late check-ins and check-outs
  • A free room upgrade
  • A complimentary extra night
  • Getting preferred rooms
  • A complimentary bottle of champagne or wine on arrival
  • Complimentary room service
  • Free parking
There are many hotels that also offer referral rewards. This system benefits the hotels in Bhopal to a great extent. It enables hotels to magnetize new guests.
So, if you refer your friend to stay at a certain hotel that you are a member of, you can expect extra rewards from the hotel. You may end up getting a room upgrade or a free night.

Loyalty program into tiers

The hotels in Bhopal split their loyalty programs into different tiers. The Luxury hotels in Bhopal divide their programs into three to four tiers and provide different perks to the members falling into each tier. With each tier, the quality of rewards goes up. The highest level offers personalized perks. The luxury hotels provide luxury-coated rewards like airport pick-up by a luxury car, upgrade to the executive suite, etc. to the members belonging to the top tier.
Each tier is unlocked with a specific number of reward points. On unlocking the tier, you get to enjoy many perks allotted to the rank. And, also, there are hotels that offer an accumulation boost to the guests as they advance to a higher level. Generally, an increase in loyalty points by 5% to 10% is provided to the guests as they escalate to higher levels.
Every brand has its own criteria to distinguish the tiers. And, so to take the optimum advantage of this program you must understand it thoroughly.

Hotel credit card

Not every hotel provides hotel credit card but the luxury chain hotels in Bhopal provide their own credit card to benefit their esteemed guests. If you are a frequent traveler and share your loyalty with one brand, the hotel credit the card is going to benefit you a great deal.
With the hotel credit card, you can book free nights at any of the hotels in the world belonging to that chain. You can avail many benefits like free loyalty program tier upgrade, bumper discounts on luxury amenities and facilities provided by the hotel, and loyalty points boost. But, to enjoy these perks, you ought to have a specific number of points in your card. This again, depends on hotel to hotel and hence, you must understand the rules and guidelines properly before using the hotel credit card to avail facilities.
Another thing that you must consider is how the hotel wants you to pay for the card. Is it demanding a one-time fee or a recurring annual fee? The option should be feasible for you.sayaji hotel bhopal

Reward partnerships

The large hotel chains in Bhopal partner with others in various industries and come up with joint plans that benefit all three- you, the hotel, and the involved property. The hotels establish fruitful reward partnerships with restaurants, airlines, transport providers, as well as retailers, to help you earn more and more loyalty points. So, if you use any of the service provided by the partner, you will get rewarded for the same and then, you can use the reward points as you like.
The loyalty programs designed by the hotels in Bhopal prove extremely beneficial for the guests staying with them and for the hotel too. These things improve your stay at the hotel without demanding a great deal of money from you.
So, if you want to garner benefits with each of your stay at the hotels in Bhopal, you must become a member of their loyalty program.

2 comments:

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